CIMB Clicks, OCTO, Self-Service Terminals And Debit Cards Are Currently Down
CIMB Bank revealed that a number of its services are currently experiencing downtime. Among them include both of its consumer-level online banking apps, the CIMB Clicks and CIMB OCTO.
According to the post that was published on the bank’s Facebook and Twitter accounts simultaneously at 10:15 PM, CIMB’s self-service terminals are also down at the moment. Not only that, customers are also not able to perform debit card transactions as well.
In the post, CIMB said that a “connectivity issue” has affected these services although it didn’t provide any in-depth details regarding the downtime. Furthermore, the bank also has yet to provide any estimated time of recovery although it is already working to put these services back into operation.
We are facing a connectivity issue that is impacting the availability of CIMB Clicks / CIMB OCTO, Self-Service Terminals and Debit Card transactions.
Our teams are on it and we will ensure service is restored as soon as possible. We seek your patience and understanding.
— CIMBMalaysia (@CIMBMalaysia) March 20, 2023
We are currently monitoring the situation and will keep you updated as soon as more information regarding the downtime comes our way.
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